#MICROSOFT CUSTOMER MANAGEMENT SOFTWARE SOFTWARE#
Keep your team efficient by connecting your customer service software with marketing, sales, and field service. Use them right out of the box, or customize, build, or extend the apps to meet your needs. Working great on their own and even better together, Dynamics 365 apps are modern, adaptable, unified, and intelligent. Our CRM software is a tool for real estate agents and developers simplifying their listing management process. Finally, we have had remarkable success with our fastest growing application, Microsoft Dynamics 365 Customer Insights, the Microsoft customer data platform (CDP) solution. Flexible systemĬreate a customized solution built on an adaptable platform, letting you scale, extend, or integrate the solution with other tools or applications. Get customer relationship management with Dynamics 365. We offer the most efficient lead generation software for our customers. We crossed the finish line with 95 percent of new customer relationship management (CRM) customers choosing the Microsoft cloud. Stay efficient and responsive with intuitive interfaces and customizable dashboards, making it easy for your team to find the information they need-and provide the answers your customers are looking for. Built-in intelligence and agent-facing chatbots help your team make the best recommendations to meet the needs of your customers. Systems with leading AI technology can provide context-sensitive help and event-driven responses. What to look for in customer service softwareĪs you evaluate customer service management software, look for a system with the following capabilities: AI-powered support